How to update a kid business profile

Your kiddy business profile is the public page that customers, family members, and other KiddyCash users see when they find your business on the platform. It shows your business name, what you sell or do, your logo, and other details that help people trust and recognise you.

Keeping this information accurate matters — whether you sell mandazis in Nairobi, offer phone charging services in Kampala, or run an online art shop accepting KES payments, a clear profile helps customers know exactly what to expect.

Before you start: You need an active kiddy business to follow these steps. If you haven’t set one up yet, read how to create a kid-run business first, then come back here.

What you can update

On your kiddy business profile, you can change:

  • Business name — the trading name customers will see
  • Description — a short paragraph explaining what your business does
  • Logo — a photo or image that represents your brand
  • Public details — contact information and any other details visible to the public

Steps to update your kiddy business profile

  1. Log in to your KiddyCash account. Open the KiddyCash app or visit the website and sign in using your username and PIN.

  2. Go to your kiddy business profile page. Navigate directly to https://kiddy.cash/kiddy-business/profile. This takes you straight to the profile editing area for your business.

  3. Find the field you want to change. You will see separate sections for your business name, description, logo, and public details. Each section has an Edit button or a pencil icon next to it.

  4. Click or tap Edit on the section you want to update. For example, if you want to change your business description, tap Edit next to the description box.

  5. Make your changes.

    • For text fields like your business name or description, clear the existing text and type your new content. Keep your description short and clear — two or three sentences work well.
    • For your logo, tap Upload image, then choose a photo from your device. Use a clear, bright image. Avoid blurry pictures.
    • For public details, update fields like your contact number or business category as needed.

  6. Review what you have written. Read through your changes before saving. Check for spelling mistakes. Make sure your business name matches how you want customers to recognise you — for example, Amara’s Braids or TechFix by Kofi.

  7. Tap Save or Confirm. Each section saves separately, so make sure you save after editing each one. You will see a short confirmation message when the change is successful.

  8. Check your public profile. After saving, view your profile as a customer would see it. Look for the View public profile link on the profile page. Confirm everything looks correct.

Tips

  • Your logo does not have to be a professional design. A clear photo of your product, your handmade logo, or even a clean text image works fine.
  • If your business accepts M-Pesa payments or operates in a specific area, mention that in your description so customers know how to pay and where to find you.
  • You can update your profile as many times as you like — there is no limit.

Troubleshooting

ProblemWhat to do
Changes not savingCheck your internet connection and try again
Logo upload failingMake sure the image file is a JPG or PNG and under 5 MB
Profile page not loadingRefresh the page or log out and back in